HOW TO STAY SAFE
Advanced Fee Scams
This is when scammers trick victims into paying upfront fees, usually for discounted goods or services, with the promise of a prize, large payoff, or a gift that needs to be delivered, or even an inheritance that needs to be distributed.
In another scenario, the scammers may ask for insurance fees or administration fees for a loan application, which is common in a loan scam.
They say these fees are to cover processing, delivery, taxes, legal work etc. - and these fees are never refundable.
However, victims never receive the goods or services, and the scam only ends when the victim stops paying, at which point communication is cut off.
How To Spot It
These are the red flags you should look out for:
- You are approached unexpectedly, usually via informal channels.
- You are contacted claiming that you have won a prize or gift for a competition you did not enter.
- The scammers request money upfront, claiming it is a deposit or administrative fee required to facilitate the process.
- Their demands escalate. Once you have paid the initial fee, the scammer will come up with new excuses for additional payments in order to proceed.
- You are pressured into acting quickly and advised by the scammer not to delay the process. Scammers often create a sense of urgency to pressure you into acting quickly without thinking. Another tactic is to create a feeling of FOMO (fear of missing out) to entice you into acting without conducting due diligence checks.
- The quality of the communication is poor, and the information is vague. The use of informal channels and resources, contacting you via anonymous sources, and obvious mistakes like poor spelling and grammar. The website or head office details may impersonate legitimate institutions with false contact information. In other cases, the scammers may not have a website, so they deflect when you request formal contact details and are unable to provide detailed information about their business or institution.
What To Do
There are steps you can take to empower yourself to fight back against scams:
- Verify and do your own research: Before you take any action, contact the company or organisation via their formal channels to confirm any offers or deals are in fact legitimate.
- Avoid unsolicited offers: Be wary of people or organisations who approach you out of the blue with something they say will benefit you.
- Do not pay upfront fees: Do not pay any fees upfront before verifying and doing your research to confirm that it is a legitimate service/ offering provided by a registered entity. Legitimate financial service providers do not require you to pay upfront insurance or administrative fees for loan applications, and competitions run by legitimate companies do not require you to pay any delivery or administration fees, or taxes to receive your prize.
- Do not share information: Do not share any confidential or personal information before conducting your research and verifying to confirm any offers or deals are in fact legitimate. Legitimate organisations will never ask for confidential information like your banking PIN or account login information.
- Be wary of a sense of urgency: Do not be pressured into acting quickly - take the time to think.
- Be sceptical: If it seems ‘too good to be true’, it probably is. Question why a high value product or service is being offered at such a reduced rate or if credit is being offered irrespective of your credit score. These are instant red flags.
- Report it: If you have been scammed, please report it immediately to the relevant organisation and/ or authorities, as well as the Yima reporting function below, or the Yima scams hotline.
Stop. Think. Verify. Don't get scammed!
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