HOW TO STAY SAFE
Smishing (SMSs)
Smishing is short for 'SMS phishing'. This is when fraudsters send an SMS pretending to be an organisation asking for financial or personal information.
They send out many messages hoping to catch people who are busy, distracted and not in a position to pick up on the little signs that it is not a legitimate message.
If you click on these links, it could lead you to a 'spoof website' asking for specific information that they will use to their advantage, or it could even install malware onto your phone!
How To Spot It
These are the red flags you should look out for:
- The message is unsolicited. You receive an unexpected SMS with a link.
- They ask you for personal and confidential information. They may ask you to click on a link and to provide personal or confidential information like your ID number, login credentials, banking details, account information, pin etc. Legitimate organisations will never ask for confidential information like your banking, pin or login details.
- There's a sense of urgency. Look out for urgency and threats in messages claiming immediate action is needed - they are common in smishing tactics.
What To Do
There are steps you can take to empower yourself to fight back against scams:
- Don't click on links in unexpected or suspicious text messages: If you're unsure, take a screenshot of the message and contact details for the purpose of reporting and your own records, then BLOCK and DELETE the message immediately.
- Do not share personal/ confidential information: Don't act in response to texts from unknown numbers or unverified contacts.
- Verify and do your research: Verify the content with the legitimate organisation its claiming to originate from. Contact them directly through their official website or customer service, rather than responding to the text.
- Do not store personal or confidential information on your phone: Do not save copies of your identity document or banking info on your smartphone to protect against potential malware threats.
- Suspect your device may be compromised? Contact your service provider and bank immediately and delink your device from any authenticator applications. Remove the SIM card and switch the device off immediately.
- Report it: If you have been scammed or receive suspicious messages, please report it immediately to the relevant organisation and/ or authorities, as well as the Yima reporting function below, or the Yima scams hotline.
Stop. Think. Verify. Don't get scammed!
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