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HOW TO STAY SAFE

Travel Scams

When there are public holidays or school holidays, you may be tempted to book a spontaneous trip. Remember, scammers are very aware of this, and they rely on people looking for the best deal to save money.

They use sophisticated tactics like phishing emails, pop-up messages, ads and fake websites to gather and steal your personal and financial information. They also impersonate legitimate businesses and lure you in with time sensitive deals that require payment upfront then disappear with your money.


How To Spot It

These are the red flags you should look out for:

  • Deals that are too good to be true. The prices advertised are much lower than other providers.
  • A sense of urgency and pressure to act quickly. Claims like 'for a limited time only' and pressure to get you to act fast before you've had time to consider the facts or do your research. Also look out for things like vouchers and discount offers.
  • Unconventional payment methods. Scammers often prefer crypto payments to facilitate swifter payments that cannot be recovered/ reversed easily, or they ask for payment via a credit card or gift card.
  • Unsolicited offers. Unexpected pop-ups, ads, emails or messages mentioning deals, winning travel vouchers or discounts etc. Scammers will target as many people as they can to increase their chances before moving onto the next tactic.

What To Do

There are steps you can take to empower yourself to fight back against scams:

  • Verify and do your own research: Always verify the organisation's authenticity before booking or making a payment. Look for reviews on legitimate websites, search the company name, look at the website URL and email address used (scammers often change the spelling or even a single letter or symbol, so it looks like a legitimate organisation's website or email). In some instances, the website or platforms may look unprofessional. However, these days, the fake websites look very legitimate. So, look out for inconsistencies, lack of clear terms and conditions, limited company information or contact information, as well as the images being used. Tip: Use Google Maps to look up the street view of the address provided and do a reverse scan of the images on the website against Google and see if it is a purchased image being reused, especially for accommodation.
  • Avoid unsolicited offers: Be very cautious of unsolicited messages, emails or adverts from unknown sources with promotions on deals that seem too good to be true.
  • Do not share information: Do not share any confidential, personal or financial information before conducting your research and verifying the offer via formal channels.
  • For accommodation, use booking platforms that process payment upon arrival: Do not pay any fees upfront before verifying and doing your research.
  • Use secure payment methods and trusted payment platforms.
  • Be sceptical: Especially if the deal or offer is much better than everyone else out there. If it seems 'too good to be true', it probably is. Remember, scammers also impersonate legitimate organisations, so be sure to check with them via their official channels (not the details listed on the message you received).
  • Report it: If you have been scammed, please report it immediately to the relevant organisation and/ or authorities, as well as the Yima reporting function or the Yima scams hotline.

Stop. Think. Verify. Don't get scammed!

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HOW TO STAY SAFE

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